The launch of the personal computer changed everything. The promise of that launch, made some 40 years ago, was greater efficiency and productivity. And it was all supposed to be possible with little to no pain points. How are we doing in 2024?
More to the point, how is your business software doing? It should be mitigating the pain points that normally reduce efficiency and productivity. But as we have seen time after time, off-the-shelf business software has a bad habit of creating pain points. It is not supposed to be that way.
Common Pain Points for Business
Software pain points vary from one business to the next. Some organizations are held back by a long list of pain points that are never addressed. Others only deal with a few of them, successfully working around them with creative solutions. The Modest philosophy is to eliminate pain points altogether. Where they cannot be fully eliminated, they should be mitigated as much as possible.
Here are some of the common pain points related to business software:
- Outdated Tech – Modern technology moves at breakneck speed. Trying to keep up while using outdated tech only makes life harder. The outdated technology is just not as efficient.
- Inefficient Processes – Inefficient business processes create huge pain points at nearly every level. Inefficiencies disrupt workflow, waste resources, and eat up valuable time.
- Limited Integration – Off-the-shelf software solutions are often crippled by limited integration capabilities. If an organization isn’t using the most popular apps and data sources, their business software might not integrate at all.
- Limited Insights – Business software incapable of delivering detailed analytics ultimately ends up offering limited insights. As a result, decision makers do not have the maximum amount of data they need to plot a course forward.
Other types of pain points can directly impact the customer experience, an organization’s competitive capabilities, and even the ability to scale and adapt. If an off-the-shelf solution creates more pain points than it eliminates, what has an organization gained by investing in it?
We Do Things Differently
Off-the-shelf business software will always exist. It will always be an option for organizations that don’t want to invest in custom software. Still, we want you to know that Modest does things differently. We design custom business solutions tailored to meet each client’s specific needs.
One of the things we take great pride in is our ability to get to know each and every client. Before we start building any software, we invest ourselves in fully understanding what the client wants to accomplish. We also learn the client’s workflow, business processes, tasks, etc.
We want the finished product to work for the client rather than forcing the client to adapt to the way we wrote the software. Forcing clients to adapt is the start of creating pain points that might never be overcome.
Your Software Shouldn’t Be Painful
The Modest philosophy is that your software should not be painful. No matter the work you do or the industry you are involved in, your business software is a tool that should enhance everything from productivity to customer satisfaction. Nothing about your software should be holding your organization back.
An off-the-shelf solution requiring workarounds to function only creates pain points. Being stuck with such software is motivation enough to look into a customized solution. We encourage you to take a look at what Modest has to offer.
We also want you to know that custom software does not have to be prohibitively expensive. Thanks to our module-based approach, we can design and build affordable business software for nearly any organization.